How to waste money, super fast.
The #1 way SMEs torch cash?
đź’Ą Software.
The CRM that was supposed to streamline sales?
The ERP that promised to “automate everything”?
The custom dashboards that look pretty but no one uses?
Overbuilt. Oversold. Underused.
And now you’re six figures down - and more chaotic than ever.
Here’s the hard truth: most software implementers don’t understand your business model or growth plan.
It’s not their job.
They’re not strategists. They’re builders.
They’ll build what you ask - even if it makes no sense.
And CEOs? They trust too easily.
They throw money at “digital transformation” hoping it’ll just work itself out.
But if the system doesn’t fit the architecture of your business - it will fail.
Every. Single. Time.
Before you waste another pound, do this:
✅ Check if your existing system is actually the problem… or if it's just poor setup and zero training.
✅ Get specific on what you need. Saying “I need a CRM” is like saying “I need food.” Be clearer.
✅ Explore off-the-shelf options - most of the time, they’ll do the job at 10% of the cost.
✅ Work with a strategic operator - not just a techie. Someone who gets business architecture. (that’s what we do at ScaleSmart)
✅ Train your team - £100k on a custom system, £0 on adoption? No wonder it’s a mess.
You don’t need more tools.
You need smarter thinking. Better systems. A real plan.
This post will save you ÂŁ100,000+ over the next 5 years.