ScaleSmart
Review Automation
87% of prospective customers check your reviews before buying. We make sure they like what they see…
Implement our one-click system to gather 5 star reviews & success stories from your best customers automatically.
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Managing Director, Mudrak & Sons
Construction
“I couldn't recommend them highly enough. In particular, the systems which they helped me implement both from a CRM perspective as well as the strategy work has definitely helped me immediately, and also my team.”
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CEO, HoverIT
E-Commerce
“Their knowledge of where to play and how to win in the market enabled us to fine-tune our strategy and operations to unlock new opportunities”
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Owner, Rob Wade Electrical
Construction
“Having experts come into my business, show me my blind spots and walk me through how to overcome them was invaluable. I’m years ahead of where I would be without them”
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CEO, Restaurant Group
Hospitality
“Before we met, I was fed up - I wanted out. We initially worked together to increase our valuation pre-sale, but once we made some tweaks to the business, everything got a lot easier”
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CEO, Reaction Lab Media
Content Agency
“The entire process has really helped me neutralise some of the more emotion led decision making that I was moving into and created a more strategic and logical frame of mind when it came to my growth strategy”
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Founder, Hainulin Designs
Creative Agency
“The systems have been instrumental in the success of our company. Their commitment to excellence and ability to drive consistent results has been a transformative experience.”
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CMO, Recruitment Software
B2B SaaS
"It's been so refreshing working with someone that actually knows what they're talking about - also helps that they’re getting us results!”
Your Competitors Look More Credible. Even If They're Not.
MOST B2B BUSINESSES LOSE DEALS BEFORE THEY EVEN GET A CHANCE TO PITCH.
HERE’S HOW:
A prospect searches for a solution.They find you and two competitors. Your service is better. Your results are better.
But your Google profile has 11 reviews and a 4.2 rating. Your competitor has 87 reviews and a 4.8.
Who gets the call? Them.
It's not fair. But it's how buyers make decisions now.
THE REAL PROBLEM
You have happy customers. Lots of them. But they don't leave reviews unless you ask. And you don't ask because it feels awkward, or you forget, or you're too busy delivering the actual work.
Meanwhile, the only people motivated enough to leave reviews on their own are the frustrated ones.
So your Google profile becomes a magnet for complaints while all your best feedback stays locked in emails, texts, and "thanks mate, great job" conversations that nobody else ever sees.
Your online reputation doesn't reflect your actual reputation. And it's costing you deals you'll never even know about.
ScaleSmart
How Review Automation Works
We build an automated system that collects feedback from every customer, routes the good ones to Google, captures the bad ones privately, and turns your biggest fans into testimonials.
Once it's set up, it just runs.
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Every customer gets a simple feedback form at the right moment - after a job completes, an invoice is paid, or a project wraps up. This happens automatically at regular intervals. No manual asking. No awkward conversations.
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Happy customers get routed straight to Google to leave a public review. Unhappy customers get captured privately - so you can address their concerns before they ever hit your public profile. Bad reviews get filtered out. Good reviews get published.
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Your happiest customers - the ones who give top scores - get flagged and funnelled into a separate testimonial request flow. These become the detailed, quotable proof you can use on your website, proposals, and sales materials.
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Once the system is live, it keeps running. New customers automatically enter the flow. Reviews keep coming in. Your Google rating climbs. You don't have to think about it.
What This Looks Like in Practice
ScaleSmart
Most businesses see their first new Google reviews within the first week of going live
Clients typically 3-5x their monthly review volume within 60 days
Negative feedback captured privately before going public: 90%+ with proper filtering
“This is like therapy for my business”
Hasan Hus, Founder @ Reaction Lab Media
“ScaleSmart CRM has been a truly transformative experience”
Illya Hainulin, Managing Director @ Hainulin Designs
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